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Returns Policy

Our products generally have a shelf life of 2 years unopened, and should be used within 6 months of opening. 

Most of the products should be kept refrigerated after opening; this instruction is given on the label. Exceptions are the Vinaigrettes, which need only to be stored in a cool environment.

Once the products are in your possession we cannot be responsible for any fault because their care is out of our control. The exception to this is in the case of a manufacturing fault or recall only. If you believe that the quality of a product is not as expected when you open it, please contact us immediately.

A courier pack will be sent to you so that you can return the product to us for testing, and we will replace it with an equivalent product from a different batch.